Cards

Report a lost or stolen card

If your GoldCrest card is missing, acting quickly limits your exposure to fraudulent charges.

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1
Call us right awayReach our support line at (800) 555-0140, available any time, to report a lost or stolen card. We'll deactivate the card immediately to prevent further use.
2
Review recent activityCheck your recent transactions and statements for any charges you don't recognize, and let us know about them when you call.
3
Request a replacementOnce your card is reported, we'll arrange a replacement card with a new number, sent to the address on file.
4
You're protectedGoldCrest debit and credit cards carry zero-liability fraud protection, so you won't be held responsible for unauthorized transactions reported promptly.
Still need help? Call us at (800) 555-0140 or visit the Support page to find a location near you.

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