Security

Fraud & security alerts

Recognize the warning signs of fraud and know what to do if something looks wrong with your account.

We'll never ask for your passwordGoldCrest will never call, email, or text you asking for your online banking password, full card number, or one-time passcode. Treat any request like that as a red flag.

Watch for unfamiliar activityReview your transactions and account activity regularly. If you spot a charge or transfer you don't recognize, contact us right away so we can investigate.

Report suspicious contactIf you receive a suspicious call, email, or text claiming to be from GoldCrest, don't click any links or share information — call us directly at (800) 555-0140 to verify.

Freeze it if something feels wrongIf you believe your account has been compromised, contact support immediately. We can place a hold on affected accounts while we look into it.

Still need help? Call us at (800) 555-0140 or visit the Support page to find a location near you.

Fraud & security alerts

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